Privacy Policy

World Learning’s Privacy Policy

25th May 2018

At World Learning Europe, we’re committed to protecting and respecting your privacy.

This document summarises our policies regarding the collection, use and transfer of your Personal Data, the security measures we employ to protect such data and your rights and choices with regard to access or use of such data.

Any questions regarding this policy and our privacy practices should be sent by email to michele.turner@worldlearning.eu or by writing to Michele Turner, Unit 1.9, 11-13 Weston Street, London SE1 3ER. Alternatively, you can telephone+44 20 38158615.

How do we collect information from you?

We obtain information about you in the following ways:

Information you give us directly

For example, we may obtain information about you when you come to an event, apply to work or volunteer for us, meet us at meetings of conferences,  or when you register to receive organisational updates.

We may also gather information from publicly available sources such as LinkedIn, Google, Company websites, press and periodicals.

You should check any privacy policy provided to you where you give your data to a third party.

When you visit this website

We, like many companies, automatically collect the following information:

  • technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the effectiveness of our work here and outside the UK.
  • information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).

We collect and use your personal information by using cookies on our website – more information on cookies can be found under the ‘Use of Cookies’ section below.

Social Media

When you interact with us on social media platforms such as Facebook and Twitter we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms. 

Public Information

What type of information is collected from you?

The personal information we collect, store and use might include:

  • your name and contact details (including postal address, email address and telephone number);
  • your date of birth;
  • information about your activities on our website and about the device used to access it, for instance your IP address and geographical location;
  • contact record
  • any other personal information shared with us.

Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example information about your health, ethnicity and religion.

We do not usually collect sensitive data about you unless there is a clear and valid reason for doing so and data protection laws allow us to, for example, we may ask you about different characteristics about your identify to monitor that we are being as inclusive as possible and to inform our work on inclusion.

Where appropriate, we will make why we are collecting this type of information and what it will be used.

How and why is your information used?

We may use your information for a number of different purposes, which may include:

  • providing you with the services, products or information you asked for.
  • keeping a record of your relationship with us;
  • conducting analysis and market research so we can understand how we can improve our services, products or information;
  • seeking your views or comments on the services we provide;
  • notifying you of changes to our services;
  • sending you communications which you have requested and that may be of interest to you. These may include information about campaigns, vacancies, activities and promotions of services
  • processing grant or job applications.

How long is your information kept for?

We keep your information for no longer than is necessary for the purposes it was collected for.   The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations.

We review our retention periods on a regular basis.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive communication from us then you can select your choices by ticking the relevant boxes situated on the form used to collect your information.

We’re committed to putting you in control of your data so you’re free to change your communication preferences at any time by contacting us by email: michele.turner@worldlearning.eu.

We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted and will retain your details on a list to help ensure that we do not continue to contact you. However, we may still need to contact you for administrative purposes like thanking you for your participation in an event.

Your Rights

You can object to the processing of your Personal Data if such processing is not reasonably required for a legitimate business reason or our compliance with law.  In the case of direct communications such as event invitations or signing up to newsletter, we will provide you with method to opt out of receiving further communications.  If you wish to contact us regarding our use of your Personal Data please contact us on michele.turner@worldlearning.eu.  Requests to delete Personal Data will be subject to any applicable legal and ethical reporting or document filing or retention obligations imposed on us.

Keeping your information safe

We use our best efforts to ensure that data is accurate, complete, current and reliable for its intended use.  We use appropriate technical and organisational measures and safeguards to help protect your Personal Data from unauthorised access, misuse, alteration or loss.  Our internal policies and procedures are designed to help ensure we safeguard the privacy and accuracy of all data we collect or process.  If for any reason we need to disclose Personal Data to any third parties, we will require that they properly protect the security and confidentiality of such information and otherwise process such data in accordance with applicable law.

Use of ‘cookies’

Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. For example, we use cookies to store your country preference. This helps us to deliver a better more personalised service when you browse our website and improve our services.

It is possible to switch off cookies by setting your browser preferences.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Economic Area (“EEA”) e.g. shared with our founding partner World Learning Inc.  Please refer to their website for information on their privacy policy.   You should be aware that these countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.

Changes to this policy

Any changes we may make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes we’ll make this clear on this website.